We have had a request to run Future on our citrix environment so it can be accessed from home. Is this possible? How does it work in relation to the activation code etc…?
· If they are using the .msi deployed version, they should find the short-cuts as normal
· If they are using the ClickOnce deployed version and the normal short-cut is not there, they should run/cache FUTURE from the Serafim website (as normal for using FUTURE for the first time on a new machine).
If the users use the “License authorisation from Database” option, then there is no problem with the codes - the user just needs to log-on to the database as usual. If the users use "License authorisation per machine", then the user needs to input a code specific to the Citrix server (not the code used on their normal desktop machine). Users can obtain such a code from Serafim (after informing Serafim of the relevant machine "Installation ID" - see below), but this may take some time. So if your company is going to be using Citrix a lot, we would suggest you either use "From database" license authorisation or contact us in advance to generate "Per machine" authorisation codes for all your Citrix servers.